RETURNS & REFUNDS

We want you to feel good about every ULVEN purchase. If something doesn’t work out, we’ll keep the return process simple.

Returns

You can request a return within 7 days of delivery.

Items must be unworn, unused, unwashed, and in their original condition with all tags and packaging intact. Returns showing signs of use, damage, stains, perfume, or alterations won’t be accepted.

Exchanges

Need a different size? You can request an exchange within 7 days of delivery, subject to availability.

Damaged or Incorrect Orders

Received something damaged, defective, or different from what you ordered?

Please contact us within 48 hours of delivery with your order number and clear photos or a short video of the product and packaging. We’ll take care of it.

Refunds

Once your return is received and approved, your refund will be sent to your original payment method.

Please allow 5–7 business days for the refund to reflect in your account after processing. Bank and payment-provider timelines may vary.

Start a Return

To start a return or exchange, reach out to us:

Email: support@ulven.in

WhatsApp: 7010178801

Please include your order number and the reason for your request. We’ll guide you from there.

ULVEN

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