Privacy Policy & Terms of Service
Last updated: September 9, 2026
At ULVEN, we keep things simple. By using www.ulven.in, creating an account, or placing an order, you agree to the terms below and to the way we handle your information.
Your Information
When you shop with ULVEN, we may collect details such as your name, email, phone number, shipping address, account details, and order information.
We use this information to process your orders, arrange delivery, provide customer support, manage returns and refunds, improve our website, and keep your account secure.
We do not sell or rent your personal information.
Payments are securely processed through Razorpay, and deliveries may be handled through Shiprocket and its delivery partners. We share only the information needed to provide these services.
We may also use cookies and basic website information to keep the site working smoothly and improve your experience.
Your Account
If you create a ULVEN account, please keep your login details private and make sure the information you provide is accurate.
You are responsible for activity carried out through your account.
Orders & Payments
All product details, prices, and availability shown on our website are subject to change.
Once you place an order, we’ll send you a confirmation. In rare cases, we may need to cancel an order due to product availability, pricing errors, payment issues, suspected fraud, or circumstances beyond our control. If you’ve already paid, we’ll arrange the applicable refund.
Shipping
Orders are shipped through our logistics partners. Delivery timelines are estimates and may vary due to location, weather, holidays, logistics delays, or other circumstances beyond our control.
Please make sure your delivery details are correct when placing your order.
Returns & Refunds
Eligible products can be returned within 7 days of delivery, subject to our Returns & Refunds Policy.
Items generally need to be unused, unworn, unwashed, and returned with their original tags and packaging.
Please check our Returns & Refunds Policy for the complete details.
Cancellations
Orders can be cancelled subject to our Cancellation Policy. Once an order has been processed, packed, or shipped, cancellation may no longer be possible.
Website & Content
Everything on ULVEN, including our logo, photographs, designs, product descriptions, graphics, and website content, belongs to ULVEN or is used with permission.
Please don’t copy, reproduce, modify, or use our content commercially without our permission.
Using ULVEN
Please use our website responsibly and lawfully. Fraud, unauthorized access, misuse of the website, malicious activity, or attempts to interfere with our services are not permitted.
We may suspend or restrict access where necessary.
Changes
We may update these Privacy & Terms from time to time. Any changes will be reflected on this page along with the updated date.
Contact
Questions? We’re always happy to help.
ULVEN
Bangalore, Karnataka, India
ULVEN
Hunt the Best.